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Information Technology Support Technician

Position: Information Technology Support Technician  Reports to: Senior IT Support LeadLocation: Cary, IL Type Work: Full Time    Position Summary: In this role, the Support Technician will deliver advanced, highly effective technical support—both remotely and on-site—to all StratusComm clients. As a key escalation point, you will autonomously diagnose, troubleshoot, and resolve complex issues across a diverse range of client technologies. This includes managing and maintaining desktops, laptops,